Account Manager

Job Purpose

The Account Manager leads the engagement and the day-to-day business strategy with internet retailers on behalf of our brand partners. He/she is responsible for creating and implementing strategic growth plans for each internet retailer, in collaboration with the Brand Management, Merchandising, Creative and Operations Teams.

Duties & Responsibilities

Create a business strategy for each internet retailer on behalf of each brand designed to maximize online growth and exposure: 

  • Develop a plan to elevate the merchandising, creative, and marketing activities for each retailer 

  • Forecast, plan and achieve sales targets for each retailer  

  • Lead onboarding of new brands, program negotiations, quote requests, and brand trainings for each retailer 

  • Exhibit in-depth knowledge of the objectives of each brand and retailer 

Drive the implementation and management of brand strategies in conjunction with the internal BrandJump Team: 

  • Plan, curate, and manage brand assortments for each internet retailer 

  • Negotiate and calendar marketing activities that are in alignment with brand and retailer strategies 

  • Schedule and direct cross-functional teams to execute strategic plans 

  • Organize, manage and follow-up on the execution of all necessary tasks 

  • Ensure all relevant internal and external trackers are maintained (e.g., BrandJump Portal, Marketing Calendar, etc.) 

Manage and cultivate the day-to-day relationship between each Brand Partner and each Internet Retailer: 

  • Facilitate and lead strategic meetings between brand partner and internet retailers 

  • Travel to key internet retailer accounts 1-2x annually  

  • Assist in ad hoc requests including escalating customer service, operations, and transactional Issues 

Collaborate with the Brand Managers, and Merchandising & Creative teams to manage brand initiatives: 

  • Ensure that brand partner pricing updates are implemented  

  • Collaborate with Merchandising and Brand Management on IMAP management  

  • Partner with Creative team on execution of content initiatives 

Leverage reporting tools 

  • Develop an understanding and ability to leverage retailer reporting tools available from each retailer to optimize KPIs 

Attend relevant trade shows, brand partner meetings & internet retailer meetings 

  • Schedule meetings, prepare agendas, and lead retailer meetings 

  • Provide follow-up meeting recaps and execution details of discussed plans 

BrandJump company process improvement 

  • Provide constructive feedback to leadership on processes to ensure BrandJump continues to evolve and improve 

  • Accurately track time spent working with each brand partner and/or retailer in TSheets (A QuickBooks Company)

Skills, Qualifications & Expertise

  • 2+ years in an Ecommerce Buying or Merchandising role 

  • Bachelor’s Degree in a related field 

  • Home furnishings experience is a Plus 

  • Strong communication, presentation skills, including strength in conducting group meetings  

  • Healthy balance between being analytical and creative 

  • Exceptional organization and follow-up ability 

  • Extremely high sense of urgency and natural desire to serve our brand and retail partners 

  • Thrives in a fast-paced, entrepreneurial culture, and comfortable in an occasionally ambiguous/start-up environment 

  • Basic retail math skills 

Working Conditions

  • BrandJump is a full-time remote operation and each team member works from their home office 

  • Brand Partners & Internet Retailers 

  • To fulfill the requirements of this position, and due to the remote nature of the team and customers, some occasional night/weekend commitments will be required 

  • Travel Requirements: 20% 

  • Trade Shows 

  • Brand Partner Planning Meetings 

  • Internet Retailer Planning Meetings 

Direct Reports

Not applicable

Apply at careers@brandjump.com