Strategic Channel Manager - Home Center

Job Purpose

The Strategic Channel Manager leads the engagement and the day-to-day business strategy with Home Center and other complex internet retailers on behalf of our brand clients. This person is responsible for creating and implementing strategic and profitable growth plans for each internet retailer, in collaboration with the Brand Management, Merchandising, Creative and Operations Teams.

Duties & Responsibilities

Create a business strategy for each internet retailer on behalf of each brand designed to maximize online growth and exposure:

  • Forecast, plan, and achieve sales targets for each retailer.

  • Develop a plan to elevate the merchandising, creative, and marketing activities for each retailer.

  • Exhibit in-depth knowledge of the objectives of each brand and retailer.

  • Lead onboarding of new brands, program negotiations, and quote requests for each retailer

Drive the implementation and management of brand strategies in conjunction with the internal BrandJump Team:

  • Plan, curate, and manage brand assortments for each internet retailer and adjust assortment strategy as needed.

  • Negotiate and calendar marketing activities that are in alignment with brand and retailer strategies.

  • Leverage cross-functional teams to execute strategic plans.

  • Organize, manage and follow-up on the execution of all necessary tasks.

  • Ensure all relevant internal and external tools are maintained (e.g., BrandJump Portal, Marketing Calendar, etc.)

Manage & cultivate the day-to-day relationship between each brand client and retail partner:

  • Facilitate and lead strategic meetings between brand clients and internet retailer partners.

  • Assist in ad hoc requests including escalated customer service, operations, and transactional issues.

  • Analyze and manage return metrics, taking steps to mitigate any issues.

  • Travel to key internet retailer accounts 1-2x annually

Collaborate with the Brand Managers, and Merchandising & Creative teams to manage brand initiatives:

  • Execute complex pricing programs and updates, ensuring accuracy and timeliness of implementation, leveraging cross functional teams as needed.

  • Oversee large merchandising project queue and prioritization based on business needs.

  • Work with merchandising partners to identify process opportunities to continually improve efficiency and effectiveness.

  • Collaborate with Merchandising and Brand Management on IMAP management.

  • Partner with Creative team on execution of content initiatives including SEO optimization.

  • Facilitate direction of Brand Stores (when applicable) & A+ content (Amazon) with Creative team

  • Give retailer feedback in response to brand client requests facilitated by our Brand Management Team

  • Create retailer account update slides and participate in brand partner planning meetings.

Leverage reporting tools

  • Utilize various retailer reporting tools to interpret, analyze, communicate, and optimize metrics and KPIs to stakeholders.

  • Analyze promotion performance and pricing strategy to inform recommendations to brand clients.

  • Conduct/attend meetings to discuss findings and develop improvement initiatives with brand clients and/or retail partners.

Attend relevant trade shows, brand partner meetings & internet retailer meetings.

  • Schedule meetings, prepare agendas, and lead meetings.

  • Provide follow-up meeting recaps and execution details of discussed plans.

BrandJump company process improvement

  • Provide feedback to leadership as standard protocol is developed for various activities.

 

Skills, Qualifications & Expertise

  • Direct Home Depot or Lowes experience required

  • 3+ years in an Ecommerce Buying or Merchandising role

  • Bachelor’s Degree in a related field

  • Home Furnishings Experience is a Plus

  • Strong communication, presentation skills, including strength in conducting group meetings

  • Healthy balance between being analytical and creative.

  • Phenomenal organization, task management and follow-up skills

  • Extremely high sense of urgency and natural desire to serve our brand clients and retail partners.

  • Thrives in a fast-paced, entrepreneurial culture, and is comfortable in an occasionally ambiguous/start-up environment

  • Intermediate retail math skills and solid grasp of retailing terminology and concepts

Working Conditions

  • BrandJump is a full-time remote operation, and each team member works from their home office.

  • Brand Partners & Internet Retailers

    • To fulfill the requirements of this position, and due to the remote nature of the team and customers, some occasional night/weekend commitments will be required.

  • Travel Requirements: 15%

    • Trade Shows

    • Brand Client Planning Meetings

    • Internet Retailer Planning Meetings

    • Other miscellaneous travel as needed.

Direct Reports

n/a

Apply at careers@brandjump.com